INTEGRATED PATIENT SUPPORT
ConnectMed360’s patient support services provide a broad range of reimbursement, affordability, call center, clinical, and brand support services. Our business model puts the patient at the center of everything we do. To align with the needs of patients, we have tailored specific services that ensure optimal support for patients and physicians while driving commercial success for our pharma partners.
SUPPORTING THE PATIENT JOURNEY
Support programs serve as an important resource for patients beginning specialty therapy by providing services to help with medication access, affordability, and adherence. Enrolled patients are connected with financial assistance programs, receive education on their therapies, and obtain the help needed to coordinate care. Providers are supported with expert assistance for healthcare reimbursement processes like BI, BV, PA, and PA appeals. Some programs can even assist providers with scheduling prerequisite lab tests and dose titration for patients, which is critical as these steps can significantly delay time to therapy if not efficiently coordinated.
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